We are working closely alongside a Local Authority in Rotherham to assist with the appointment of a Customer Service Representative, on a 3-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £12.38 - £15.48 per hour

Responsibilities:

• Deal with customer enquiries e.g. at reception, over the telephone
• Receipt and distribute incoming post, process correspondence and send mail out
  
• Gather information to report back to others
  
• Set up and produce non-standard letters/templates/spreadsheets/documentation, update and maintain databases and produce management information
  
• Provide help and assistance to staff in the use of IT packages/systems

Qualifications:

• NQF Level 2 qualification e.g. GCSEs Grades 4-9, NVQs Level 2, GNVQs Intermediate, City and Guilds Craft or Part 2,
  Or
  Evidence of the equivalent level of knowledge gained through work experience

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K
• This role requires an basic DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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