We are working closely alongside a Local Authority in Southwark to assist with the appointment of a Library Officer, on a 2-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £14.99- £19.06 per hour 

Summary:

To deliver an efficient and effective public service in the library, maintaining a high level of customer care; and to contribute to the Library Services aim to provide the best quality and accessible library and information service to all members of the community.

Responsibilities:

• To provide a high level of customer care, welcoming customers and volunteers to the library, introducing them to the range of services available, joining new members, carrying out reception and circulation desk duties and resolving any queries and complaints quickly in accordance with library regulations.
• Assist the public with enquiries for information and provide user education and support, using both electronic and paper-based resources; including assisting with access to council services
• Operate all ICT facilities, equipment and services in the library and assist
  customers in the use of public ICT. Ensure that equipment is working and any faults are reported following corporate procedures.
• To plan and deliver promotional events including activities for the Under 5s, children and teenagers, adult reading groups, IT Taster Sessions etc. To promote the services of the library at events outside of the library building.
• Under the direction of senior staff, to maintain the stock of the library, prepare new items for the shelves, ensure stock is kept in good order, remove items in poor physical condition and withdraw items as necessary. Promote the use of library stock using books displays.

Qualifications:

• General knowledge and awareness of current public library
  and council services.
• Knowledge of IT systems e.g. Microsoft Office packages, the
  internet and online resources

Experience:

• Experience of working with the public

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K
• This role requires an enhanced DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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