We are working closely alongside a Local Authority in Lewisham to assist with the appointment of a Reviews Coordinator, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £23.48 - £30.26 per hour

Responsibilities:

• To promote a housing options approach to service delivery, wherever possible, maximising homelessness prevention and the take up of a range of effective solutions to meet housing need.
• To thoroughly investigate complaints from MPs, elected members and senior managers and where necessary to carry out interviews and home visits to gather information.
• To liaise closely with the Councils Legal Department to provide instructions, agree decisions, discuss matters of law and interpretation, request counsels advice, draft statements and affidavits and attend court wherever necessary.
• From time to time to deal with requests for information under the Data Protection Act and Freedom of Information Act and to be aware of the requirements of the legislation and Lewisham practice.
• Input all data, make detailed case notes and update progress on reviews on all IT systems

Experience:

• Experience of managing a caseload.
• Experience of undertaking dealing with statutory homelessness and reviews of decisions under the Housiamended) 
• Experience of dealing with members of the public in sometimes stressful situations where their expectations cannot always be met. 
• Experience of achieving performance targets and departmental objectives 
• Experience of training, support and mentoring staff 
• Experience of excellent written and verbal communication skills with ability to explain complex legislation so it is easily understood by diverse range of customers. 
• Experiencing of prioritising competing demands in a pressurised environment, recognize service priorities.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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