We are working closely alongside a Local Authority in Cardiff to assist with the appointment of a Social Work Resource Assistant, on a 3-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £12.38 - £15.38 per hour

Hours Per Week :18.50

Summary:

This post is required to provide support to Social Workers and Managers across Adult Services. This will require working within current legislation and following Council policies, procedures and practice

On a day-to-day basis, this will involve:

• Communicating with service users or their representatives
• Liaising with Social Workers, Team Managers, Service Users, Families, GPs and other providers
• Updating and maintaining client database
• Monitoring and managing outlook mailbox

Responsibilities:

• To assist with the incoming calls from service users or their representatives as part of the duty process signposting and/or passing on relevant information to social workers
• To support teams and managers with updating, maintaining social work pending /allocation lists/screening/locality/Legal spreadsheets and provide statistical information as required
  
• To maintain and manage Adult Services outlook mailboxes as required
  
• To monitor Business Support Team Carefirst desktop requests
  
• Coordinate and book screening appointments, send appointment letters, book meeting rooms, follow up support documentation

Experience:

• Experience of dealing with the public
• Experience of Microsoft Office including excel and outlook
• Experience of working to Legislative / Corporate procedures, processes and guidelines

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K
• This role requires an basic DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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