Maidstone, England, United Kingdom

Accommodation Officer

 Job Description:

We are working closely alongside a Local Authority in Swale and Maidstone to assist with the appointment of an Accommodation Officer, on a 12-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £17.70 - £22.50 per Hour

Responsibilities:

  • To work across a patch delivering housing and tenancy management to residents living in the Councils own accommodation and temporary accommodation.
  • Be the point of contact for residents throughout their tenancy, including sign-ups and explaining their obligations and the responsibilities of the Council to the resident under the relevant tenancy agreement or licence.
  • Resolve tenancy enquiries and take responsibility for managing tenancy enforcement actions where tenancy conditions are broken, whilst working with others in our wider teams to support customers to sustain their tenancies as much as possible. 
  • Manage cases of anti-social behaviour and hate incidents, ensuring cases are recorded and customers kept informed throughout case management.
  • To complete regular inspections of council owned properties ensuring adherence to Health and Safety legislation and regulation including fire safety, gas and electrical certification and asbestos

Qualifications:

  • A Chartered Institute of Housing recognised qualification and/or extensive experience of working in Housing Management.
  • An understanding of legal proceedings in relation to housing including tenancy management
  • Highly skilled computer system user including housing management systems, Microsoft office, word and excel
  • Excellent written and verbal communication skills

Please note:

  • You should be available to work immediately or at a short notice.
  • You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

#OR516

  Required Skills:

Discretion Pay Legislation Enquiries Gas LTD Microsoft Office Business Communication Management