We are working closely alongside a Local Authority in Westminster to assist with the appointment of an Interim Head of Leasehold and Income Services , on a 2.5-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £374.95 - £508.35 per Day

Responsibilities:

• Oversee the Leasehold and Income Service to deliver efficient, customer-focused outcomes.
• Lead rent and service charge setting processes, including Member sign-off and resident engagement.
• Manage relationships with elected Members, senior managers, and external stakeholders, responding effectively to enquiries, producing detailed reports, and briefing notes.
• Drive improvements in service delivery by actively seeking customer feedback and applying a commitment to equality and diversity in all aspects of the role.
• Ensure compliance with social housing legislation, regulation, and consumer standards.

Qualifications:

• Extensive experience in managing a Local Authority Leasehold and Income Service with expert knowledge of social housing legislation, regulation, and finance.
• Proven experience of working within complex services and political environments, collaborating with elected Members, senior managers, and partner organizations.
• Strong leadership and stakeholder management skills with the ability to influence and engage effectively through excellent written and verbal communication.
• A customer-focused mindset, ensuring services are designed and reviewed from the perspective of residents.
• A demonstrated commitment to equality and diversity, showing personal leadership in promoting inclusivity.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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