We are working closely alongside a Local Authority in Plymouth to assist with the appointment of a CYPF Support Officer , on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £11.81 - £14.22 per hour

Hours Per Week: 14.80

Responsibilities:

• Deliver administrative functions appropriate to specialism, working within timescales and service level agreements 
• Accurate use of digital systems to ensure processes or transactions are administered within guidelines and policies. 
• Provide/run basic data reporting for specific service specialism 
• Accurate manual and computerised recording of sensitive information and to manage the storage, retention and disposal of sensitive records.

Qualifications:

• GCSEs A*- C (9-4) or equivalent in English and Maths
• NVQ3 or equivalent qualification or experience in business support
• A willingness to undertake appropriate learning and development as
  required.

Experience:

• Experience of using Microsoft Office products and web-based software
  packages.
• Experience of providing an effective and efficient customer service to both internal and external customers in line with policies and procedures
• Experience of giving information and signposting customers in a tactful and professional manner face to face, over the phone, online and in writing.
• Demonstrable administrative experience with an understanding of office
  procedures.
• Experience of prioritising own workload to ensure deadlines are met.
• Experience of planning priorities and working to tight deadlines
• Experience of maintaining documents, records and data e.g. financial
  records, customer records or accounts.
• Experience of working within a team.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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