We are working closely alongside a Local Authority in Nottingham to assist with the appointment of a Service Advisor, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £12.30 - £15.61 per hour

Responsibilities:

• Retrieve existing relevant records, complete electronic referrals, and forward to relevant services.
• Receive any complaints made by members of the public and deal with them in accordance with the County Councils Complaints Procedures as appropriate
• Create and maintain up to date accurate records and ensure good data quality.
• Have awareness of and highlight any trends in service shortfall to team members.
• Establish liaison with relevant local agencies to publicise and build good working relationships.
• Maintain up to date leaflets and information and resource database in order to better inform people who use services and carers

Qualifications:

• A good level of general education including GCSE at A-C grade in English and Maths, NVQ equivalent or equivalent qualifications or evidence of required skills and experience

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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