London, United Kingdom

Safer Communities Operation Manager

 Job Description:

We are working closely alongside a Local Authority in Lewisham to assist with the appointment of a Safer Communities Operation Manager, on a 5-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £30.93 - £40.19 per hour

Responsibilities:

  • To plan, organise and manage the delivery of the ASB and Nuisance Team functions including the response and investigation and any related enforcement of complaints from residents regarding these matters
  • To contribute to budget management when required in conjunction with the Head of Safer Communities. This requires the post holder to have sound financial and resource management processes and procedures consistently across operational activities in a manner which delivers value for money and is in compliance with relevant policies and guidelines
  • Develop and implement effective management systems to ensure that the services delivered by the Safer Communities Service are quality driven, being responsive to customer needs, effective and efficient in operation and provided in accordance with the Councils Policy.
  • To be responsible for development of strategy and policy for the specialism as required by legislation or corporate demand and to feed into wider strategic policy development in the directorate as required.
  • Review and update existing policies and strategies relevant to the work of the ASB and Statutory Nuisance Team; taking into account any relevant feedback from customer satisfaction surveys or complaints received.

Qualifications:

    • Educated to degree level with extensive experience &/or Professional qualification related to ASB, Community Safety or Housing with extensive experience
    • Evidence of continued professional, managerial and personal development and one or more of the following
    Experience:
    • Strong practical experience in drafting concise and accurate reports, Council committee reports, executive reports, responses to consultation papers, press releases.
    • Experience of managing an ASB and Statutory Nuisance, service and the subsequent Enforcement issues in local authority/public sector or private sector and implementing related work programmes
    • Experience of advising and presenting to Council committees
      Able to lead, direct and manage staff to provide high quality services and achieve performance targets within a pressurised and high profile environment
    • Strong experience of motivating and managing a team, having input into training plans and effective working relationships with staff and trade representatives.
    • Experience of managing staff effectively through organisational change
    • Experience of supporting the delivery of effective performance and continuous improvement
    • Experience of managing and successfully delivering projects
    • Experience of contributing to service planning, including developing objectives and target setting, together with managing performance.

    Please note:

    • You should be available to work immediately or at a short notice.
    • You should have right to work in U.K

    Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

    #RQ1396198

      Required Skills:

    Discretion Pay Press Releases Resource Management Legislation Budget Management Investigation Demand Continuous Improvement LTD Customer Satisfaction Strategy Planning Business Training Management