We are working closely alongside a Local Authority in Rhondda Cynon Taf to assist with the appointment of a Receptionist, on a 1-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £12.21 - £15.95 per Hour

Summary:

We are looking for a friendly, professional, and customer-focused Receptionist to join the Housing Solutions Team. The successful candidate will act as the first point of contact for visitors and callers to the Housing Advice Centre, providing a responsive and high-quality front-line customer service, along with general clerical and administrative support to the team.

Responsibilities:

• Deliver a welcoming and helpful reception service for all visitors and callers.
• Provide information and signpost enquiries to the appropriate services both internally and externally.
• Maintain an appointment register for clients and assist with administrative tasks such as mail processing, filing, and photocopying.
• Keep the reception area and customer information displays up to date and tidy.
• Support the Housing Solutions Team with data input, monitoring contact levels, and maintaining customer records.

Qualifications:

• Good standard of education.
• Knowledge of customer service and administrative practices.

Experience Required:

• Experience in a front-of-house / reception role dealing with the public.
• Experience providing administrative support in an office setting.
• Experience working under pressact as the first point of contact for visitors and callers to the Housing Advice Centre, providing a responsive and high-quality front-line customer service, along with general clerical and administrative support to the team.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K
• This role requires an Enhanced DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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