We are working closely alongside a Local Authority in Camden to assist with the appointment of a Technical Support Officer, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £17.42 - £22.00 per Hour

Responsibilities:

• To provide a front line team response to incoming calls, dealing efficiently, effectively and courteously with callers in person or by telephone and taking messages as appropriate.
  
• To undertake a range of business administrative functions and ensure databases, systems and manual records are maintained with relevant information ensuring data is accurate, up to date and is handled confidentially and sensitively in compliance with the Data Protection Act.
  
• To assist colleagues with research and compose briefings, letters and service information as required.
  
• To undertake financial transactions using corporate systems like E-buy to order products and receipt goods.
  
• To assist the Support Manager in training new staff or less experienced staff as well as informing on the performance of new staff. To carry out regular quality checks, manual or electronic.

Requirements:

• Ability to work on own initiative and with minimum supervision.
• Ability to demonstrate, as well as support and motivate staff in, the achievement of performance targets, quality standards and customer care.
• High-level skills in the usage of IT databases, applications and document management systems.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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