We are working closely alongside a Local Authority in Enfield to assist with the appointment of an Operational Repairs Planner, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £16.54 - £20.71 per Hour

Responsibilities:

• Responsible for scheduling all appointments with customers for responsive and programmed works with suitably qualified operatives using available technology and reporting tools to ensure business objectives are fully achieved within agreed timeframes.
• To ensure that repairs are planned based on the appropriate time required for the works to be completed, wherever possible on the first visit, excellent understanding of the building processes required.
• To continually manage the trade staff work schedule to maximise and ensure high productivity levels
• To ensure that emergency order are completed in the statutory required targets.
• Using own initiative, proactively manage work orders using IT systems ensuring that variations and complex orders are managed and coordinated and accurate records are in place to monitor through to completion.
  

Requirements:

• Experience of working within operational support/business administration or Educated to A Level standard, or Level 3 NVQ in business administration
• Experience of using work scheduling/planning systems ICT or manual.
• Customer service skill relating to defusing service failure conflicts
  

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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