Sefton, Liverpool, United Kingdom

Caseworker Housing Improvements

 Job Description:

We are working closely alongside a Local Authority in Sefton to assist with the appointment of a Caseworker Housing Improvements, on a 1-Year contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £13.68 - £17.21 per hour

Summary:

Seftons Building Services Section (Home Improvements Service) is seeking an experienced Caseworker who will have responsibility for the financial assessments of clients and who is highly motivated to assist in the delivery of Disabled Facilities Grants from the initial enquiry through to completion of works in accordance with recognised procedures and time frames.

The successful applicant will be required to provide a Borough wide service to all our clients, have experience of working with older people and/or people with disabilities is desirable along with a genuine commitment to work to consistently high standards providing a quality service at all times, Communicate with a wide and varied customer base and liaise with Internal and external bodies and the various parties involved in delivering this key customer service. We are looking for a highly organised individual with a strong customer focus

Responsibilities:

  • Carrying out Caseworker visits, visiting older and/or people with disabilities to gather all required financial information as required to carry out financial means tests whilst providing advice, assistance and support to customers.
  • Prepare & submit applications in support of obtaining charitable funding on behalf of customers.
  • Work on own initiative whilst managing own workload to ensure deadlines/targets are met.
  • Assist in the administration of Disabled Facilities grants/loans process from receipt of the initial referral to completion of works.

Please note:

  • You should be available to work immediately or at a short notice.
  • You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

#RQ1361543

  Required Skills:

Disabilities Discretion Pay Funding Loans LTD Administration Customer Service Business