We are working closely alongside a Local Authority in Sefton to assist with the appointment of a ICT Support Officer, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £16.14 - £20.19 per hour

Responsibilities:

• Support the delivery of the ICT Communications plan, including the coordination of ICT operational groups and drop in sessions as required.
• Support the Service Delivery Lead to effectively manage the delivery of the operational ICT Service, to ensure that this delivers key Council Outcomes and offers value for money
  
• Review, interpret and validate ICT performance data against key performance indicators and supporting management information provided by the Managed Service ProviderMonitor any ICT incidents and ensure effective communication of risks and issues to all stakeholders
  
• Act as an escalation point for Council departments in relation to operational ICT matters

Qualifications:

• Literate and numerate to GCSE Grade A-C or equivalent
• Relevant ICT qualification or equivalent.

• Experience of ICT related projects or ICT support
• Experience of working with ICT Service Providers
• Experience of building effective working relationships
• Good experience of monitoring contract performance and KPIs

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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