Rehousing Support Officer
Job Description:
We are working closely alongside a Local Authority in Southwark to assist with the appointment of a Rehousing Support Officer, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: £21.83 - £28.42 per hour
Responsibilities:
- Work with internal stakeholders to achieve vacant possession of schemes by key milestone dates
- Work with internal stakeholders to ensure that residents eligible for rehousing are pre-allocated properties in line with the local lettings agreements
- Prepare business case report, as necessary to enable direct offers to be made to residents where applicable
- Be responsible for developing and maintaining a tenant movement tracker for each estate renewal scheme and presentation of this at key meetings to receive support and guidance from key departments
- Work closely with Southwark Construction to identify homes that could be used to rehouse residents required to move from the estate renewal estates
Qualifications:
- Knowledge and experience of working on a estate renewal project
- Ability to work on own initiative, identifying priorities and setting own targets where necessary.
- Experience of providing key performance indicators statistics and reports
- Educated to GCSE level
- Experience in administering, monitoring and tracking resident movements within a local authority or housing association environment
- Experience in dealing sensitively with customers in challenging and complex environments and applying good problem-solving skills
- Experienced in working with a range of resident groups including leaseholders
- Experience of working on development or major works schemes within social housing in a resident focused role
- Experience of collating information from a number of sources and using this to create, populate and update project plans
- Experience in managing complex complaints, members enquiries and casework.
- Experience of communicating effectively with customers and at all levels of the organisation
Please note:
- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
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Required Skills:
Discretion Pay Indicators Offers Enquiries Key Performance Indicators Statistics LTD Construction Business