We are working closely alongside a Local Authority in Hackney to assist with the appointment of a Business Support Officer, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £18.26 - £23.38 per hour

Responsibilities:

• To develop and maintain filing systems and databases, both manual and
  electronic, and develop reporting formats /templates as requested.
• To deal with telephone calls and provide high quality correspondence, letters, presentations and reports in line with service standards, as requested by the line manager.
• To service cases conferences, Arbitration Panels, contract meetings,
  confidential meetings and other forums as required, producing high quality minutes and clear, unambiguous records of key decisions.
• To provide financial administrative support, including processing payments, compensation claims, fees, raising of purchasing orders, virements and provision of appropriate budget reports for management reporting.
• To work with managers in the Repairs Contact Centre and other areas of the service to resolve operational issues, complaints and enquiries, ensuring Hackney Councils deadlines for responses is complied with.

• NVQ Level 3 Business and Administration (or equivalent by experience).

Required Experience:

• Relevant experience of working in an administrative / business support role, ideally in a social housing /repairs environment.
• Experience of working in a building maintenance environment, with direct involvement in the delivery of customer focussed services
• Experience of providing financial administrative support
• Experience of managing, co-ordinating and planning own workload
• Experience of working in a diverse environment including liaising with
  external and internal stakeholders, but most importantly, residents.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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