Hackney, Matlock, United Kingdom

Appeals and Reviews Officer

 Job Description:

We are working closely alongside a Local Authority in Hackney to assist with the appointment of a Appeals and Reviews Officer, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £23.35 - £29.81 per hour

Responsibilities:

  • Carry out all homelessness, housing register reviews and Housing Benefit and Council Tax appeals, within the prescribed legislative timescale and with regards to current legislation, case law and policy.
  • Work closely with Legal Services to minimise legal challenges. Monitor
    and report on Judicial Reviews and other legal and Ombudsman
    challenges and enquiries.
  • Attend court on behalf of the Council in County Court and High Court
    matters and instruct Legal Services on relevant issues to protect the
    Councils interests and to assist in possession of properties and tenancies.
  • To work with the Team Leader to develop comprehensive management
    information for all aspects of appeals and reviews for the Benefits and
    Housing Needs Service.
  • Identify and monitor outstanding appeals and reviews to ensure that they are completed within agreed timescales

Qualifications:

  • Competent level and ability of written and oral communication, which
    includes Mathematics and English.

Experience:

  • Have at least three years experience of working within a Housing Benefit or Homelessness/Housing allocation Department.
  • Substantial experience of casework involving and expert knowledge of
    Housing Benefit Law, Council Tax Benefit Law, Housing Law, Localism Act, EEC Regulations, Asylum and Immigration Acts, The Childrens Act, Family and Matrimonial Law, Mental Health Act and guidance applicable to these areas.
  • Experience of dealing with and advising members of the public in a
    professional manner under all circumstances.
  • Knowledge and understanding of IT software packages.
  • Experience of presenting cases at tribunal or court.
  • Experience of investigating and responding to appeals or reviews.

Please note:

  • You should be available to work immediately or at a short notice.
  • You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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  Required Skills:

Discretion Mental Health Pay Legislation Enquiries Tax Reviews LTD Mathematics Regulations Software Business English Communication Management