Derby, United Kingdom

Call Handler

 Job Description:

We are working closely alongside a Local Authority in Derby to assist with the appointment of a Call Handler, on a 3-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £12.74 - £16.07 per hour

Responsibilities:

  • Call handling services
  • Responding to emergency situations including lifting uninjured customers using specialist equipment provided. (Full training provided)
  • Carrying out safe and well checks to support vulnerable people living in the community.
  • Installing and maintaining emergency call equipment in customers homes

Required skills & Experience:

  • Excellenet communication and computer skills 
  • Call centre experience
  • Understanding of social care with the elderly
  • All candidates will be required to have an enhanced Adults DBS
  • All candidates must hold a full manual driving license and have access to a car for work purposes for which mileage will be paid

Please note:

  • You should be available to work immediately or at a short notice.
  • You should have right to work in U.K
  • This role requires an enhanced DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

#RQ1378104

  Required Skills:

Discretion Pay Emergency Checks LTD Business Communication Training