We are working closely alongside a Local Authority in Camden to assist with the appointment of a Customer Services Officer, on a 3-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £17.41 - £21.98 per Hour

Responsibilities:

• In this role you will be working as part of a team providing the first point of contact through multiple channels and working collaboratively to achieve our purpose - Build trust in Camden, empower citizens and change lives. 
• You will strive to continuously improve citizen satisfaction with the services delivered. 
• You will play an integral role building positive relationships and working in a relational way with our customers, gathering feedback and taking a solution-based approach. 
• You will be able to identify and feedback on the barriers our citizens face when accessing Council services.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K
• This role requires a basic DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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