We are working closely alongside a Local Authority in Lewisham to assist with the appointment of a Senior Business Support Officer, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £19.05 - £24.46 per Hour

Summary:

• To deliver a wide range of both routine and more complex administrative tasks within the corporate business support service in order to support the effective and efficient delivery of Council services.
  
• Provide on-going support and guidance to Business Support Officers

Responsibilities:

• Support, guide and mentor Business Support Officers on all aspects of the work
  
• Receive, sort and distribute incoming and outgoing post (including via electronic systems)
  
• File records in an accurate and timely fashion and maintain electronic or paper filing systems
  
• Photocopy, fax and scan documents to ensure information can be distributed to intended recipients
  
• Collate, print and distribute documents or materials as required
  
• Organise and support the delivery of events and training courses (including booking venues or catering and arranging travel/accommodation)
  
• Organise staff visits, meetings and case conferences (including preparing papers and inviting attendees)
• Undertake a range of ICT requests, including arranging log-ons, training new staff, setting up user accounts, maintaining telephone and email lists, ordering hardware, updating web information and ensure up-to-date awareness and skills to perform these tasks
  
• Perform basic troubleshooting for Microsoft Office, line-of-business systems (and manage requests to external contractors e.g. Capita) and MFDs
  
• Purchase Orders (POs) and process invoices and to be responsible for authenticating invoices and payments in accordance with the Councils financial procedures and regulations.
• Undertake general office management tasks, including supporting Business Continuity and Health & Safety processes, completing Display Screen Equipment (DSE) or other risk assessments and maintaining corporate registers or contract lists
  

Requirements:

• Demonstrable experience of providing a high-quality and comprehensive
  administrative service, delivering core business processes to agreed
  performance standards
• Demonstrable experience of dealing with the public face to face, by
  telephone and via web enquiries
• Experience of working within a team
  Experience of mentoring, guiding and training other staff on a daily basis. 
• Demonstrable experience in handling contentious and confidential issues in an effective manner
• Experience in working within a pressurised environment, prioritising and
  organising conflicting workloads
• Experience of liaising effectively with both statutory and non-statutory
  agencies
• Experience of working on own initiative, but identifying when it is necessary to seek advice or refer on to a senior officer any highly complex or contentious issues

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K
• This role requires an basic DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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