We are working closely with Sutton Housing Partnership to assist with the appointment of a Planner, on a 3-months contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £14.68- £19.19per hour

Summary:

The Planner plays a vital role in the effective delivery of Sutton Housing Partnership's responsive repairs and maintenance service. Working within the Repairs Team, the post holder is responsible for coordinating and scheduling work for both Direct Labour Organisation (DLO) operatives and external supply chain contractors to maximise productivity, efficiency, and customer satisfaction.

Responsibilities:

• Plan, schedule, and allocate responsive repairs, maintenance works, and follow-on works to DLO operatives and external contractors.
• Assist in identifying operational bottlenecks and recommending solutions
• Act as a key point of contact for tenants, leaseholders, residents, and service users.
• Ensure repairs are completed within contractual and service-level targets.
• Ensure data quality and compliance with information governance requirements.

Qualifications:

• GCSEs (or equivalent) including English and Mathematics.

Essentials:

• Experience in a scheduling, planning, coordination, administrative, or customer service role.
• Experience managing appointments, diaries, or work allocation systems.
• Experience dealing directly with customers via telephone, email, and digital channels.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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