We are working closely alongside a Local Authority in Charnwood to assist with the appointment of a Housing Administration Officer, on a 6-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £12.68 - £16.47 per hour

Summary:

An opportunity to support the management of damp, mould, and disrepair cases within council housing. The role focuses on case administration, customer support, and ensuring issues are resolved efficiently to improve living conditions for tenants.

Responsibilities:

• Liaise with contractors, technical officers, and legal teams to progress cases
• Respond to tenant queries and handle complaints sensitively
• Maintain accurate records and update case information
• Analyse data and produce reports on performance and case progress
• Support preventative initiatives across housing stock

Qualifications:

• GCSEs (or equivalent), including English and Maths
  or relevant experience

Essential Requirements:

• Experience in administration / clerical roles
• Strong Microsoft Office skills (especially Excel)
• Experience working in a customer-focused environment
• Good data entry, organisation, and attention to detail
• Ability to manage workload and meet deadlines independently

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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