Pontypridd, United Kingdom

Administrative Assistant

 Job Description:

We are working closely alongside a Local Authority in Rhondda Cynon Taf to assist with the appointment of an Administrative Assistant, on a 2.5-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £12.21 - £15.95 per hour

Summary:

To support the Coroner Service Manager and the administrative team to deliver an efficient service to all service users.

Responsibilities:

  • Provide assistance to the Senior, Area and Assistant Coroners as and when required.
  • Answer incoming telephone calls, emails fielding queries and forwarding to appropriate member of staff.
  • Carry out general administrative duties - incoming mail, scanning etc.
  • Maintain accurate records and manage correspondence in a timely manner.

Essential Requirements:

  • Proven experience in a front-line customer service role.
  • Strong telephone and communication skills, with the ability to handle sensitive conversations empathetically.
  • Good administrative and organisational skills, including record-keeping.
  • Ability to manage multiple tasks while maintaining attention to detail.
  • Professional, respectful, and compassionate approach when dealing with clients and stakeholders.
  • Welsh Language Level A

Please note:

  • You should be available to work immediately or at a short notice.
  • You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

#RQ1596745

  Required Skills:

Pay Discretion Mail Attention To Detail Communication Skills LTD Records Business Customer Service Communication