We are working closely alongside a Local Authority in North Northamptonshire to assist with the appointment of a Tenant Liaison Officer/Maintenance Operative, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £14.59 - £17.22 per hour

Hours per week :20

Summary:

The Tenant Liaison Officer / Maintenance Operative is responsible for providing a front-line facilities support service for the Councils Business Centre, ensuring tenants, visitors and colleagues receive a professional and welcoming experience. The role supports building users with day-to-day operational matters, manages tenant onboarding and enquiries, coordinates contractors, and ensures the building remains safe, secure and well maintained. 

Responsibilities:

• Welcome and assist visitors, contractors and tenants, ensuring a positive and professional reception experience.
• Respond to telephone, email and face-to-face enquiries and direct individuals appropriately.
• Arrange and manage meeting room and catering bookings for internal and external users.
• Assist with opening and closing of the centre, including alarm system management.
• Liaise with contractors attending site, ensuring access arrangements and compliance with building protocols.
  

Qualification:

• GCSEs (or equivalent) including English and Mathematics.

Essentials:

• Previous experience in a customer service, reception, facilities, property, or administrative role.
• Excellent communication and interpersonal skills with the ability to build positive relationships with tenants, visitors, and colleagues.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Experience using Microsoft Office applications, particularly Word and Excel.
• Ability to maintain accurate records and work with bespoke IT systems.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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