Digital Trust & Safety Specialist – Arabic + English

Location: Hybrid in Sofia
Start Date: 11 September 2026

Training: 6 weeks

Project Languages: Arabic + English

Schedule: 24/7 rotational shifts

Build Your Career in Digital Trust & Safety

Are you fluent in Arabic and English and looking for an international opportunity that allows you to work remotely from Bulgaria?

Join a global team as a Digital Trust & Safety Specialist and help create a safer and more trustworthy online environment. You'll review digital content and advertisements, apply platform policies, identify potential risks, and ensure online communities remain safe and compliant.

This is a great opportunity to gain valuable experience in Trust & Safety, content moderation, digital operations, and the international tech industry — all while working remotely from Bulgaria.

Why You'll Love This Opportunity

• Stable full-time employment

• International working environment

6 Weeks of Training

• Comprehensive 6-week training program

• Learn platform policies, moderation procedures, and the tools you'll use

• Full preparation before working independently

International Environment

• Work with colleagues from different countries and cultures

• Gain experience in a global digital operations environment

• Develop your career in the Trust & Safety field

What You'll Do

Content & Advertisement Review

• Review user-generated content and online advertisements

• Check content against platform policies and community standards

• Identify and take appropriate action on policy-violating content

Trust & Safety Operations

• Monitor digital content to help maintain a safe online environment

• Detect harmful, misleading, or inappropriate material

• Apply established policies and procedures consistently

Risk Assessment & Escalation

• Assess potentially risky or sensitive content

• Escalate complex cases to the appropriate internal teams

• Follow procedures when handling high-risk or sensitive material

Documentation & Quality

• Maintain accurate moderation records

• Make consistent and well-informed decisions

• Follow quality, compliance, and productivity standards

Please note: This role involves reviewing sensitive online content, which may occasionally include graphic, disturbing, or otherwise challenging material.

What We're Looking For

Language Skills

• Arabic: C1 level or higher

• English: B2 level or higher

Analytical & Detail-Oriented

• Strong attention to detail

• Good analytical and decision-making skills

• Ability to understand and consistently apply detailed policies

Resilience & Professionalism

• Comfortable working with sensitive online content

• Able to remain objective and professional in challenging situations

• Strong focus and emotional resilience

Digital Skills

• Good computer literacy

• Comfortable working with multiple systems and applications

• Ability to quickly learn new tools and processes

Team Player

• Strong communication skills

• Collaborative and positive approach

• Willingness to learn and develop

Working Schedule

• 24/7 operational environment

• Monday to Sunday

• Rotational shifts

• 5 working days per week

• 8-hour shifts

• 40 hours per week

• 2 days off according to the rotating schedule

Relocation Package from abroad to Sofia:

Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs

21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
Flight Tickets Covered - we handle your travel to Sofia

Internal relocation package from another city to Sofia:
Relocation Bonus: €750 Gross (paid in 2 instalments) - to support relocation and initial rent costs
21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
Transport Covered - we handle your travel to Sofia