About the job Client Solutions Consultant (German & English)
Client Solutions Consultant (German & English)
Location: Sofia, Bulgaria (On-site)
Start Date: 14 August 2026
Schedule: Rotational shifts between 09:00–22:00, Monday–Sunday
Why Join Us?
Are you looking to build your international career in Bulgaria while working for a leading German HR technology company? Join a team supporting innovative HR software solutions used by businesses across Germany to simplify and automate their HR processes.
As a Client Solutions Consultant, you'll combine customer service with technical troubleshooting, helping German-speaking clients resolve issues and get the most out of the platform. Whether you're already in Bulgaria or relocating, you'll receive comprehensive support to help you settle in smoothly.
What We Offer
Competitive Compensation
€ monthly salary
Paid training from day one
Stable full-time employment
Relocation Support
Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs
21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
Flight Tickets Covered - we handle your travel to Sofia
Internal relocation package from another city to Sofia:
Relocation Bonus: €750 Gross (paid in 2 instalments) - to support relocation and initial rent costs
21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
Transport Covered - we handle your travel to Sofia
Training & Career Development
3 weeks of fully paid training
Continuous coaching and professional development
Opportunity to grow within an international customer experience environment
Your Responsibilities
Provide technical support to German-speaking customers via phone and email
Assist users with login issues, troubleshooting, and navigation of the HR software platform
Collaborate with internal teams to resolve technical and product-related issues
Maintain accurate customer records and ensure a high standard of service
Stay up to date with product features and continuously expand your technical knowledge
What We're Looking For
Fluent German (C1-C2)
Good English (B2 or higher)
Strong communication and problem-solving skills
Previous customer support or technical support experience is an advantage
Comfortable working with technology and learning new software
Customer-focused mindset with excellent attention to detail
Hiring Process
Application Review
Language Assessment (German & English)
Client Interview
If you're looking for an opportunity to relocate to Bulgaria, develop your technical support career, and work with a leading German HR software provider, we'd love to hear from you.