Spanish-Speaking Logistics & Delivery Advisor – Relocation Package Included

Location: Sofia, Bulgaria

Start Date: 27/07/2026

Work Model: On-site during training, then Hybrid (office and remote work according to the business schedule)

About the Role

Are you fluent in Spanish and English and passionate about delivering outstanding customer service? Looking to start an international career in Bulgaria with an excellent relocation package?

Join our Logistics & Delivery Team in Sofia and help customers with delivery-related queries, order tracking, scheduling, and logistics support while providing an exceptional customer experience.

Your Responsibilities

• Handle inbound customer inquiries via phone and email in Spanish and English.

• Assist customers with order tracking, delivery updates, rescheduling, and logistics-related requests.

• Coordinate with delivery partners to ensure efficient and timely deliveries.

• Resolve customer concerns professionally while maintaining a high level of customer satisfaction.

• Accurately document customer interactions using internal systems.

What We're Looking For

• Spanish: C1 level or higher.

• English: B2 level or higher.

• Excellent communication and problem-solving skills.

• Ability to multitask and work in a fast-paced environment.

• Previous customer service experience is an advantage but not required.

• Availability to work Monday–Sunday on rotating shifts (24/7 schedule).

Salary & Benefits

• Gross Monthly Salary: €1,330

• Paid Training: 4 weeks

• Hybrid work model after training

• Career growth opportunities within an international company.

• Supportive and multicultural work environment.

July Start Bonus

Candidates joining the 27 July 2026 training class will also receive a €1,500 Gross Welcome Bonus.

Relocation Package

We've made relocating to Bulgaria easy:

• €1,500 Gross Relocation Bonus (paid in two instalments) to support relocation and initial rental expenses.

• 21 days of company-provided accommodation upon arrival.

• Assistance in finding long-term accommodation before your temporary stay ends.

Working Schedule

• Monday – Sunday

• Rotating shifts covering 24/7 operations

• Rotational days off according to the schedule.

Why Join Us?

• Build an international career with a global company.

• Receive one of Bulgaria's most competitive relocation packages.

• Start with comprehensive paid training.

• Enjoy a hybrid work model after onboarding.

• Work in a diverse, multicultural environment with excellent career progression opportunities.

Ready to start your international career in Sofia? Apply today and join our Logistics & Delivery Team!