About the job Social Media Agent Brazilian PT | relocate to Athens
Social Media Agent – Risk Operations (Content Moderation)
Job ID: 34919, 34918, 34762, 34256
Languages: Brazilian Portuguese (Native) & English
Location: Athens, Greece
Project: Global Top Client – Social Media Platform
Department: Risk Operations (Risk Ops)
Employment Type: Full-time, On-site
Interview Deadline: 12-10-2026| Training Date: 19-10-2026
Salary & Bonuses
€1,045.72 gross monthly salary
Productivity bonus up to 15% of gross salary (performance-based)
Monthly food allowance up to €80, based on on-site working days
Benefit of taxi refund when shifts end after 0:00
Work Schedule & Training
Working Hours: 10:00 – 18:00
Schedule: Monday–Sunday (rotational shifts)
Training: 32 days, fully paid
Delivered by certified professional trainers
Focused on platform policies, risk assessment, and decision accuracy
Relocation Support within the EU only
Option 1:
Flight + 2 weeks of a hotel fully covered
Real estate agency fee covered
Option 2:
€250 relocation allowance
Real estate agency fee covered
(Ideal if relocating by car or if travel/accommodation is already arranged)
Join One of the World's Most Influential Social Media Platforms
Are you interested in online safety, digital risk prevention, and platform integrity?
Do you want to work behind the scenes of a global social media leader, where your decisions directly impact user trust, policy enforcement, and AI development?
This is your opportunity to join a high-impact Risk Operations team at the core of content governance.
Your Role
As a Customer Care / Social Media Agent – Risk Ops, you will support Risk & Integrity Operations, handling mild to moderately sensitive content and identifying potential risks that could impact platform safety, compliance, and user experience.
Your work will directly contribute to risk mitigation, policy enforcement, and machine-learning model improvement used at global scale.
Key Responsibilities
Review and moderate user-generated content (comments, posts, images, videos)
Identify potential risks, policy violations, and harmful behaviors
Apply internal guidelines with high accuracy and consistency
Perform content labeling, categorization, and data validation tasks
Assess contextual risks considering language nuances, cultural references, and trends
Support AI training datasets through precise and reliable decision-making
Maintain productivity and quality standards in a fast-paced environment
What We're Looking For
Experience
2–3 years of B2C customer support experience
Experience in Trust & Safety, Content Moderation, Risk, or Operations is a strong plus
B2B experience is an advantage
Skills & Competencies
Excellent written communication skills in Brazilian Portuguese
Strong analytical thinking and risk awareness
Confident, independent decision-making
High attention to detail and consistency
Ability to work with sensitive content responsibly
Strong multitasking and time-management skills
Typing speed 30 WPM with 85% accuracy
Ability to interpret intent, slang, idioms, and pop culture references
Benefits & Perks
- Salary progression:
€1,100 after 12 months
€1,150 after 3 years
Sundays and public holidays extra 75% per hour, night shift extra 25% per hour
Comprehensive healthcare coverage
Exclusive employee discounts
Career growth, upskilling & internal mobility opportunities
Free online Greek language courses
Modern, state-of-the-art offices with relaxation areas
Special events, CSR initiatives & community engagement
International and multicultural working environment
Eligible Documents
EU Citizenship
Full-purpose or specific-purpose work permit
Certificate of Protection (Refugees)
Hiring Process
Application screening
Online language proficiency assessments
Client interviews
Why Apply?
This is more than a role — it's an opportunity to:
Work for a global social media powerhouse
Build a long-term career in Risk Operations & Trust & Safety
Gain hands-on experience in content moderation, risk prevention & AI support
Relocate to Athens, one of Europe's most dynamic cities
Apply now and help protect the future of online communities.