Linen, Laundry & Amenities Logistics Agent

Location: Aruba
Department: Operations
Company: Bocobay VBA
Employment Type: Full Time

About Bocobay

Bocobay is a growing vacation rental management company operating across the Caribbean. We manage a portfolio of high-quality vacation homes and villas, with a strong focus on guest experience, operational excellence, and consistent property standards.

We are looking for a Linen, Laundry & Amenities Logistics Agent to join our Operations team in Aruba.

The Role

The Linen, Laundry & Amenities Logistics Agent is responsible for keeping Bocobay's linen, laundry, and guest amenity operations organized and running efficiently.

You will make sure clean linens and amenities are available when needed, track inventory and discarded items, coordinate laundry movements, and support the Housekeeping and Customer Experience teams with timely deliveries.

This role requires strong organization, attention to detail, physical activity, and the ability to work in a fast-paced vacation rental environment.

Key Responsibilities

Linen & Laundry

• Receive, sort, count, and organize clean and used linens.

• Coordinate the movement of linens between properties, laundry facilities, and Bocobay storage areas.

• Ensure linens are properly folded, stored, and ready for use.

• Inspect linens for stains, damage, and excessive wear.

• Record and report discarded or damaged linens.

• Maintain accurate linen inventory counts.

• Identify when linen stock is getting low and communicate reordering needs.

• Help ensure each property has the correct quantity and type of linens required.

• Track linen losses and discrepancies.

Amenities & Supplies

• Receive, organize, and distribute guest amenities and operational supplies.

• Maintain accurate inventory of amenities and housekeeping supplies.

• Prepare amenity packages and supplies for properties when required.

• Monitor stock levels and report shortages before they affect operations.

• Keep storage areas clean, organized, and properly labeled.

• Support inventory counts and monthly stock checks.

Logistics & Deliveries

• Prepare and deliver linens, amenities, and supplies to properties according to daily operational needs.

• Coordinate deliveries with Housekeeping, CX, and Operations.

• Ensure urgent guest or operational requests are handled within the required timeframe.

• Confirm deliveries and update the appropriate system or task.

• Collect used linens and return them to the appropriate laundry process.

• Help optimize delivery routes and reduce unnecessary trips.

Quality Control

• Check that linen orders are complete before leaving the storage area.

• Ensure clean linens meet Bocobay's quality standards before distribution.

• Report stained, damaged, missing, or incorrect items immediately.

• Identify recurring inventory or laundry problems and report them to management.

• Follow Bocobay SOPs and inventory procedures at all times.

What We Are Looking For

• Previous experience in logistics, laundry, housekeeping, inventory, warehouse, or a similar operational role is preferred.

• Strong organizational skills.

• Excellent attention to detail.

• Ability to work independently and manage priorities.

• Good communication skills.

• Ability to work as part of a team.

• Comfortable with physical work, including lifting, carrying, sorting, and moving linen and supplies.

• Valid driver's license is preferred.

• Basic computer and smartphone skills.

• Experience with Breezeway or similar operational software is an advantage.

• Reliable transportation and punctuality.

• Ability to work flexible hours when operational needs require it.

What Success Looks Like

In this role, success means:

• Housekeeping has the linens they need, when they need them.

• Guest amenities are available and delivered on time.

• Linen inventory is accurate and up to date.

• Discarded linens are properly recorded.

• Storage areas remain organized.

• Laundry movements are tracked correctly.

• Operational requests are completed within the required timeframe.

• Stock shortages are identified before they become operational problems.

Why Join Bocobay?

At Bocobay, you will be part of a growing Operations team where your work directly impacts our properties, our employees, and our guests.

You will have the opportunity to grow with the company and contribute to improving the systems and standards behind our expanding vacation rental operation.

Apply today and become part of the Bocobay team.

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