Job Openings Chief Technology Officer

About the job Chief Technology Officer

CHIEF TECHNOLOGY OFFICER (CTO)


Industry: ICT / Public Sector / Digital Transformation

A leading public sector ICT organisation is seeking an experienced Chief Technology Officer (CTO) to lead enterprise-wide digital transformation, technology governance, innovation, and strategic ICT operations.

This is a senior executive leadership role suited to a highly strategic technology professional with strong experience in digital transformation, enterprise systems, ICT governance, infrastructure management, cybersecurity, and large-scale technology enablement initiatives.

The successful candidate will drive technology strategy, business systems modernisation, operational optimisation, and digital inclusion initiatives while ensuring alignment with organisational objectives and national ICT priorities.

THE ROLE

The Chief Technology Officer will be responsible for leading the organisation's digital transformation journey and overseeing the planning, acquisition, implementation, maintenance, and governance of enterprise technology solutions.

The role combines strategic ICT leadership, enterprise architecture, cybersecurity governance, digital innovation, infrastructure oversight, service provider management, operational systems enablement, and executive stakeholder engagement.

The CTO will play a key role in driving customer-centric technology solutions and enabling universal access through modern digital platforms and emerging technologies.

KEY RESPONSIBILITIES

Technology Strategy & Digital Transformation

  • Leading enterprise digital transformation initiatives aligned to organisational strategy
  • Driving innovation and adoption of emerging technologies including:
    • AI
    • Big Data
    • IoT
    • Cybersecurity technologies
  • Developing and implementing ICT strategies, business plans, and Annual Performance Plans (APPs)
  • Ensuring technology solutions support operational efficiency, citizen convenience, and digital inclusion objectives
  • Providing strategic technology input into organisational and operational planning processes

ICT Governance & Risk Management

  • Developing and implementing ICT governance frameworks, policies, procedures, and controls
  • Establishing and managing ICT governance structures aligned to King IV principles
  • Managing ICT risks, risk registers, mitigation strategies, and compliance requirements
  • Ensuring legislative and regulatory compliance across ICT operations and reporting

Infrastructure, Security & Systems Management

  • Overseeing implementation and maintenance of enterprise ICT infrastructure including:
    • Servers
    • Firewalls
    • Routers
    • Switches
    • Backup systems
    • Disaster recovery environments
  • Managing information security systems including:
    • Antivirus solutions
    • Monitoring systems
    • Audit trails
    • Access control systems
    • CCTV environments
  • Ensuring all ICT systems remain secure, available, and operationally efficient

Enterprise Systems & Business Process Management

  • Managing implementation and support of enterprise systems including:
    • Microsoft solutions
    • SAP ERP
    • ArcGIS
    • Communication systems
  • Driving automation and reengineering of business processes
  • Ensuring systems are implemented according to SDLC and project management standards
  • Managing system enhancements, integrations, testing, implementation, and operational support

Operational Systems & Connectivity

  • Managing operational systems supporting business delivery and connectivity initiatives
  • Overseeing Wide Area Network, Wi-Fi, Internet, Intranet, email, telephony, and communication platforms
  • Supporting implementation and maintenance of operational technology solutions and connectivity services

Reporting & Performance Management

  • Managing ICT reporting frameworks and governance reporting calendars
  • Ensuring accurate reporting across:
    • ICT security
    • Projects
    • Infrastructure
    • Systems performance
    • Operational delivery
  • Supporting reporting automation and dashboard development initiatives
  • Monitoring departmental performance against strategic objectives and APP targets

Service Provider & Vendor Management

  • Managing ICT vendors, contracts, SLAs, and outsourced service providers
  • Monitoring vendor performance and ensuring contractual compliance
  • Managing procurement-aligned ICT delivery and support services
  • Driving strong stakeholder engagement and service delivery governance

Leadership & Team Management

  • Leading and developing high-performing ICT teams
  • Driving capability development, coaching, mentoring, and performance management
  • Building a culture of professionalism, integrity, accountability, and operational excellence
  • Managing budgets, operational resources, infrastructure, and ICT assets effectively

WHAT WE ARE LOOKING FOR

Key Requirements

  • Matric
  • Bachelor's Degree or National Diploma in:
    • Computer Science
    • Information Systems
    • Information Technology
    • Or related field (NQF Level 7)
  • Certifications advantageous in:
    • COBIT
    • ITIL
    • Project Management (PMBOK / PRINCE2)
    • IT Governance
  • Minimum 5–7 years' ICT experience
  • Minimum 5 years' ICT management experience engaging with users at all levels
  • Minimum 5 years' experience managing internal and external ICT systems implementation and maintenance
  • Minimum 3 years' public sector experience
  • Proven experience leading business transformation through digital technologies

WHO YOU ARE

  • A strategic and visionary technology leader
  • Strong governance and operational management capability
  • Commercially and operationally astute
  • Passionate about innovation and digital transformation
  • Strong stakeholder engagement and executive communication capability
  • Results-driven with strong leadership and decision-making skills
  • Able to operate effectively within complex enterprise and public sector environments

WHY THIS ROLE

  • Executive leadership opportunity within a nationally significant ICT environment
  • Strategic role driving enterprise digital transformation and innovation
  • Opportunity to influence digital inclusion and technology enablement initiatives
  • Exposure to enterprise systems, cybersecurity, governance, and operational transformation
  • High-impact leadership role with strong strategic and operational influence

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