Store Manager

Store Manager - Durbanville, Western Cape

Qualifications and Experience

• Grade 12 (Matric) certificate or equivalent qualification; a tertiary qualification will be an advantage
• 3-5 years of experience as a retail store manager or assistant manager, preferably in the FMCG retail industry, leading a team
• Proven track record of achieving sales targets and delivering excellent customer service
• Knowledge of retail operations, including inventory management, merchandising, and store procedures
• Valid drivers license; own vehicle preferred

Key Responsibilities

• Drive and promote sales by ensuring world-class customer service
• Ensure excellent customer service standards are maintained at all times
• Maintain outstanding store standards by following the companys merchandising standards, promoting stock, managing stock, and optimizing product availability and presentation with correct pricing
• Assist in the receiving of stock, stock counts, managing expiry dates, and condition of stock
• Recruit, train, and manage a high-performing team while building and supporting the Company's Culture
• Manage cash, including preparing floats, daily banking, and providing cashier support
• Manage team performance through training, coaching, and development
• Maintain and adhere to all health and safety processes and regulations, ensuring hygiene requirements and food quality and safety standards are followed
• Analyze store sales data and identify opportunities for growth and improvement
• Oversee store operations, including opening and closing procedures, and security
• Build and maintain positive relationships with customers, vendors, and stakeholders