Internal Sales

Job purpose: 

The position of Internal Sales consists of selling the Company range of enterprise mobile solutions consisting of software, hardware, professional services, and integration services.

Minimum requirements: 

• Matric. Grade 12
• A minimum 2 years Sales experience with Enterprise Customers in an IT environment.
• Ability to plan and prioritize sales and sales opportunities.
• Ability to deal with corporate accounts
• High levels of accuracy and standards of quality in work and dealings with customers in a professional customer service-oriented manner
• Ability to consider relative costs and benefits of potential actions to choose the most appropriate one;
• Computer Literacy

The successful incumbent, will report to the National Sales Executive and the responsibilities of the position include:

• Sales Support for all External Account Manager including National Sales Executive
• Analyse client purchase history and trends
• Calling existing base for repeat orders
• Process sales quotation son behalf of customers and External Account Managers
• Maintaining client relationship
• Handle customer telephone/email queries
• Receive hard copy of Sales order from Account Manager or client
• Acknowledge customer order by sending an order acknowledgement
• Prepack sales pack
• Process sales order in Syspro
• Hand sales pack to Procurement to place order with vendors
• Liaise with Logistics on order status and delivery
• Liaise with Logistics on ETA and when goods will be ready for invoicing
• Follow up with customer order
• Manage internally all customer back orders
• Manage Software activation
• Filing of all Sales related documents
• Provide customer service and retain customer relationship
• Liaise with business unit to resolve customer queries