IT Solutions Executive

Job purpose:

IT Solutions Executive that will jointly develop and deliver the application road-map through continuous and effective interpretation of business requirements. Ensure support, maintenance, enhancement and monitoring of information systems according to agreed SLA with the business.

Job Objectives:

• To develop the IT Roadmap in conjunction with IT Senior Management team that is aligned to the business strategy.
• To work closely with application portfolio managers and the enterprise architect team in ensuring all business requirements are prioritised and sequenced on the IT project schedule.
• To plan and co-ordinate team resources to meet IT demand requirements, resolving any priority and resourcing issues across project and application teams.
• To work closely with the IT Services Exec to ensure production uptime and data integrity according to defined SLA.
• To participate in contract and commercial negotiations and manage vendor performance to ensure delivery on the service level agreement.
• To define a consistent, best practice approach to implementing and/or designing and integrating systems in order to enhance application design and architectural alignment.
• To ensure that ITIL principles are embedded in the SDLC and accountabilities are clear.
• To ensure that all escalated faults, queries and problems are driven to resolution.
• To drive project management principles and execution disciplines in the application development area in order to maximise
• ITs ability to support business changes.
• Manage the annual and monthly budget processes to identify cost saving opportunities and to execute the agreed budget plan.
• Development of people to drive employees, partners and suppliers to perform and innovate to enable Group strategies.
• To build partnerships with internal and external stakeholders in order to keep abreast of business needs and identify opportunities and risks.

Minimum requirements:

• B Degree or Post Graduate Diploma in Information Technology or other related subjects (essential)
• Project Management methodologies e.g. PMBOK, Prince2 certification (desirable)
• 6-8 Years IT Senior Management experience (essential)
• Extensive experience of planning and managing a large teams workload and activities.
• Evidence of quickly identifying and implementing change and improvements in a systematic way
• Managing outsource and managed service/vendor resources (essential)
• Strong Project Delivery background: 5 years managing multiple projects and project managers or complex IT programmes (essential)
• Demonstrable experience of negotiating and setting priorities across diverse technical and business stakeholders interests
• Experience in IT application development (essential)
• Experience with managing large budgets (essential)

Skills, Experience and Job Related Knowledge:

• Complex problem solving capability
• Ability to simplify technical jargon and communicate to business
• People management skills
• ITIL service processes
• Knowledge of retail and supply chain systems essential
• Knowledge of financial planning (financial literacy and budgeting skills)
• Knowledge of procurement strategies
• Knowledge of IT strategy development
• Business acumen and commercial thinking
• Networking skills and ability to influence others
• Ability to differentiate between strategic and operational issues
• Ability to negotiate and make trade offs in decision making
• Planning and organising with strong strategic planning skills
• Good business communication (verbal and written)

Competencies:

• Leading and Supervising
• Formulating strategies and concepts
• Persuading and Influencing
• Deciding and Initiating Action
• Presenting and Communicating Information
• Coping with Pressures and Setbacks