Senior Project Manager (Aspen)

Key purpose:

As a Senior Project Manager, you'll be responsible for managing and coordinating all aspects of service delivery across the company. You'll ensure that your team is delivering on agreed schedules and budgets, while ensuring they're using appropriate tools to do so. You will also manage project documentation such as timelines, milestones and deliverables to make sure all projects are managed efficiently and effectively.

Duties and responsibilities:

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures
• Identification and managing of Project dependencies and Critical Path
• Scheduling regular meetings and recording decisions (e.g. assigned tasks and next steps)
• Update project management governance documents
• Prepare and provide documentation to internal teams and key stakeholders
• Monitor project progress and address potential issues
• Act as the point of contact for all participants
• Organizing, attending, and participating in stakeholder meetings
• Documenting and following up on important actions and decisions from meetings
• Preparing necessary presentation materials for meetings
• Ensuring project deadlines are met
• Determining project changes
• Providing administrative support as needed
• Undertaking project tasks as required
• Ensuring projects adhere to frameworks and all documentation is maintained appropriately for the project
• Document project risks and issues and follow-up on feedback and solutions
• Ensure that all key stakeholders stay informed and are considered when required, e.g., GDT OpCo, Quality Manager and the ServiceNow Owner
• Chair and facilitate meetings where appropriate and distribute minutes to all project team members. Create a project management calendar for fulfilling each goal and objective
• Build out Statement of Work for projects with the relevant subject matter expertise

Qualifications and experience:

• Experience with and knowledge of ServiceNow and ITIL is a prerequisite
• General project management understanding and experience (PMP / PRINCE2 certification is a plus)
• Agile project methods, such as Scrum and Kanban boards
• Project administration knowledge and experience
• Organizational change management: understanding the key concepts and its importance in a project
• Solid organization and time-management skills
• Exceptional verbal, written, and presentation skills: good communication and collaboration skills
• Ability to work effectively both independently and as part of a team
• Competency in Microsoft applications including Word, Excel, PowerPoint, Teams, SharePoint, and Outlook
• Knowledge of Computer Systems Validation (CSV) process is preferred
• Knowledge of and experience in Pharmaceutical industry is preferred
• COBIT frameworks
• Quality ISO9001 / GAM