Technical Systems Manager (E-Commerce)

Responsibilities:

• Manage multiple business stakeholders
• Accountable for the delivery of value as defined by the Product owner and ensure quality solutions and system stability
• Define and maintain long term Product Technology Roadmap(s) and align with company technology strategy.
• Provide subject matter expertise on best practices in the product team environment.
• Apply product and organizational knowledge to lead the product team
• Accountable for overall system design & technology choices
• Identify and manage technical debt
• Provide technical mentoring to the team
• Ensure strong, most appropriate development methods are followed.
• Accountable for team documentation
• Create User Stories and Technical documentation to expand on business requirements (including System interaction diagrams, Wireframes)
• Approve change controls & manage production incidents
• Accountable for team time logging
• Hold team and individuals accountable to their commitments
• Evaluate performance of team members.
• Provide technical status updates (also in cross-team projects);
• Represent scrum team at cross-team meetings

Qualifications and Experience:

• Bachelor's degree in computer science, information technology
• 10+ years experience in an IT management role in a product-focused business
• Experience in having the ability to manage budgets and resource requirements effectively
• E-commerce industry experience and knowledge
• 5+ years experience in an Agile environment
• 5+ years experience with a headless Magento and Akeneo PIM implementation 

Competencies and Skills:

• High attention to detail
• Have strategic, analytical and math skills
• Adaptability
• Honesty and strong values
• Excellent interpersonal, presentation and communication skills to elicit cooperation from all enterprise levels.
• Ability to explain complex technical concepts in an understandable, semi-technical way
• Ability to manage budgets and resource requirements effectively
• Mentoring employees that report to you
• Delegate, prioritize and manage a diverse workload which spans multiple concurrent products.
• Ability to motivate and influence cross-functional teams
• Ability to blend your technical understanding with business experience to drive product outcome
• Tech savvy and passionate about building products
• Effective time management skills to prioritize tasks and meet deadlines in a fast-paced IT environment