Business Analyst

Role Purpose

Analyse, document and update business requirements for product processes, procedures and systems.

Responsibilities

• Participate in conceptualisation, design and planning of projects for product house, business unit or segment
• Contribute to the development of a budget aligned to operational delivery plans, monitor effectiveness, and report on variances
• Develop, encourage and nurture collaborative relationships within the Company and/or across the Group
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate
• Provide subject matter expertise and thought leadership in area of expertise
• Develop new insights into situations and apply innovative solutions to make organisational improvements
• Ensure compliance to legislative and audit requirements and adherence to relevant processes
• Compile reports that track progress and guide business to make informed decisions
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards
• Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Prevent wastage and identify process improvements to contain and reduce costs
• Improve efficiencies by reviewing assigned business processes to identify and address operational, financial and technological risks

Minimum requirements:

• Additional Requirements In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.
• 12 Months Fixed-Term Contract Payments experience an advantage
• Preferred qualifications: Business Information Systems (informatics) , Diploma in Business Analysis or BTech Information.
• Minimum Qualification - Relevant Degree in BSc Information Systems, BCom Information Systems, Computer Science, Information Technology, Business Analysis, BBusSc or related
• Experience - 3 - 5 years experience in a similar environment, of which 1 - 2 years experience as a Business Analyst II
• Knowledge Required - Solution viability assessment and business case orientation
• Basic understanding of developing business cases
• Knowledge of data analysis and interpretation
• In depth understanding of financial data and banking information systems
• Expert knowledge of Excel and Access
• Experience with development and interpretation of reports
• Strong knowledge and use of design process tools (e.g. Visio, Firstmap)
• Experience in documenting and implementing complex and/ or multiple projects/ initiatives in line with business vision and strategy