Job Openings Commercial Manager

About the job Commercial Manager

Commercial Manager - Malawi 

Key Responsibilities
1. Strategic Leadership
  • Lead the commercial strategy for The Companys operations in Malawi, ensuring alignment with overall business goals.
  • Develop and implement robust commercial plans to drive market expansion and long-term revenue growth.
2. Business Development
  • Identify and pursue new business opportunities, partnerships, and customer segments to increase market share.
  • Build and maintain strong relationships with clients, stakeholders, and business partners.
  • Monitor industry trends, customer behaviors, and competitive activity to proactively identify risks and opportunities.
3. Sales and Marketing
  • Lead and enhance the sales and marketing functions to meet or exceed revenue targets.
  • Develop pricing models and promotional strategies aligned with business objectives and market demand.
  • Ensure effective and efficient sales channels and distribution networks are in place and delivering results.
4. Financial Management
  • Collaborate with the finance team to manage commercial operations within budgetary guidelines.
  • Track and analyze financial performance, taking corrective actions to ensure profitability.
  • Support forecasting, P&L oversight, and financial reporting processes.
5. Team Leadership & Development
  • Lead, mentor, and develop a high-performing commercial team.
  • Set clear KPIs, conduct regular performance reviews, and provide coaching to optimize team effectiveness.
  • Promote a culture of collaboration, ownership, and continuous improvement.
6. Customer Experience & Satisfaction
  • Ensure consistent delivery of exceptional customer service across all customer touchpoints.
  • Address and resolve customer issues promptly and professionally.
  • Leverage customer feedback and data insights to improve products and services.
7. Regulatory Compliance & Risk Management
  • Ensure all commercial activities are compliant with Malawis legal and regulatory frameworks and internal policies.
  • Identify, assess, and mitigate risks affecting commercial operations, including legal, financial, and market risks.
Minimum Education & Experience Requirements
  • Bachelors degree in Business Administration, Marketing, Finance, or a related field. (MBA preferred)
  • Proven track record of leadership in commercial or business development roles.
  • Excellent negotiation, team management, and communication capabilities.
  • Strong financial acumen, with experience in budgeting, forecasting, and P&L management.
  • In-depth knowledge of the Malawian market and business landscape.
  • Experience in cross-functional collaboration and client relationship management.

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