Field Engineer: CIP

To install, maintain and service Company equipment.

Key Responsibilities: 

• Install, maintain and repair Company equipment in field and/or onsite, by utilizing the most efficient methods to achieve expected manufacturers performance levels
• Achieve productivity targets set by the division
• Ensure that all special tools, equipment and spares issued by the company are used and looked after in the most appropriate way
• Diligently complete all the necessary paperwork such as job sheets and installation reports associated with each maintenance call in accordance with the procedures set by the company
• Maintain an adequate boot stock of spare parts for products which are supported in the field, to increase first-time fix rates Maintain an accurate record of all boot stock spares which have been issued to you as per company policy
• May be required to do the network connectivity to the Company devices in conjunction with the customers IT representative
• May be required to assist other engineers with troubleshooting of machine problems (face-toface and telephonically)

Required Skills, Knowledge and Experience 

• Grade 12 or equivalent (essential)
• Minimum of 5 years extensive experience in a similar role
• Format Printers
  
• Previous experience on high volume/production printing is essential
• Previous experience on Ink Jet technologies beneficial
• Must have a good working knowledge and experience in Colour devices
• Must be proficient in MS Office
• Good verbal and written communication skills
• Excellent customer-service skills
• Strong organizational skills, and the ability to work well under pressure
• Must be meticulous with the ability to diagnose and solve problems
• Must be self-driven and able to work independently
• Honesty and diligence