Junior Social Media Community Co-ordinator

Key purpose:

Were looking to hire a dynamic, ambitious and results-orientated Junior Social Media Community Co-ordinator to be based in our digital command centre in Cape Town.

Duties and responsibilities:

• Respond to comments and queries on various social media accounts
• Curate and post content to various social media accounts
• Remove spam content from comments and block spammers from account
• Notify the leadership team via set escalation processes when required.
• Explore new channels and look into new ways of reaching specific target audiences and growing market share.
• Work closely with our in-house team as well as outsourced service providers and partners.
• Complete assigned tasks within the required deadlines
• Alternate between three shifts: Morning, Afternoon and Late Night
• Follow strict processes and procedures at all times

Qualifications and experience:

• A Matric certificate or equivalent qualification
• Proficiency in both written and spoken English
• Proficiency in both written and spoken Swahili and Portuguese will be beneficial
• The ability to get to the Office on time for your shift
• An active user of Social media apps like Facebook, Instagram and Linkedin
• Be able to work under pressure and meet deadlines consistently
• Be able to work in a team, but be a self-starter

Important qualities:

• Clear communicator
• Team-player
• To be Proactive
• Solution-driven
• Ready to be accountable