Tracking Clerk

Contract position

Minimum requirements:

• Matric
• Experience: Road freight experience is an advantage
• Microsoft Excel knowledge is required for this position intermediate to high

Responsibilities:

• Ensure all clients receive daily tracking of all their shipments.
• Correspond with all hauliers on the position of the vehicle.
• In addition to checking with haulier on the position of the vehicle, correspond with all Border Offices and ensure the company is updated of any potential problems and / or delays.
• Monitor number of days that trucks stands at each point and query with transporter
• Ensure that each pre alert sent is on the tracking report.
• Ensure that each vehicle on the haulier tracking is on the tracking report 
• Bring any delays to the attention of the Route Controller & Project supervisor.
  
• Any other delegated tasks deemed as reasonable as assigned by the reporting manager
• Ensure that clients are serviced in such a manner that more business is attained.
• Ensure that the Company portrays a professional and friendly image to all clients.
• Ensure that you understand the Rules and Regulations of all statutory bodies.
• Ensure that the company principals are adhered to.