Job Openings
Product Manager
About the job Product Manager
Minimum Requirements:
- Matric (Grade 12)
- Suggested Minimum Years of PM Experience: 4-6 years
- Recognized as full owner of a product or multiple features
- Identified, led and released changes or enhancements that improved customer in satisfaction and/or commercial impact.
- Demonstration of thorough product development knowledge, include the ability to develop related business cases, content and product plans.
- Successful participation in customer engagements.
- Education to Qualify: Bachelors or Masters degree in a technical subject (Computer Science or Engineering discipline) is preferred, but not essential.
Responsibilities:
- Customer Focus
• Interacts frequently with customers, and generates customer requirements.
• Anticipates customer needs and prioritizes those for the organization.
• Analyzes and interprets what is happening in the market, driven by the latest news/incidents, particularly competitive announcements and events.
• Predicts short term market changes and implications on the product.
• Continuously aims to meet customer expectations without compromising the commercial viability of the product. - Data-Driven Decision-Making & Analysis
• Actively gathers data from multiple sources (customer, market analysis, sales and revenue, etc.) to drive solutions to business problems and issues of consequence to the company.
• Demonstrates the ability to make trade off decisions between potential product capabilities.
• Evaluates product hypotheses in a quantitative manner, including AB testing for interactive products.
• Generates new ideas by analyzing product data for insights. - Go to Market & Product Marketing Lifecycle
• Supports the go to market strategy with good communication of customer requirements and timelines to stakeholders.
• Assists on launch plans through coordinated development with external customer facing teams such as marketing and sales.
• Answers sales and customer questions regarding feature function, pricing, packaging, value proposition and competition.
• Offers Train-the-Trainer sessions in support of operations for market rollout.
• Assists on collateral for sales demonstrations and customer events.
• Outlines key milestones, outcomes and deliverables during go-to-market and product strategy planning. - Product Delivery & Development Lifecycle
• Solves customer issues with product features that achieve business goals and metrics.
• Has a deep understanding of his/her feature area and develops prototypes.
• Participates in product discovery, according to defined process, for new product development.
• Manages portions of the product lifecycle.
• Is familiar with SDLCs as identified by management e.g. agile processes. - Strategy & Commercial Acumen
• Determines strategic product vision and priorities for a feature area, and shapes/champions future product direction.
• Independently uses information derived from competitive analysis to drive product direction and strategy.
• Understands, formulates and budgets the operating costs required to deliver the revenues.
• Creates product development plans including opportunity assessment and business case. - Technical Skills
• Considers high-level technical approaches to use when prioritizing functionality.
• Is proficient in various technologies to assist day-to-day tasks (Excel, Balsamiq, Tableau, Python, SQL, etc.)
• Has a firm grasp of data and technical architecture principles and best practices.