Senior IT Specialist

Contract position

Minimum requirements:

• Relevant tertiary qualification (min NQF6) with MCSE/MCITP/TIL Foundations
• At least 10 years experience in IT (preferably Manufacturing Industry)
• PRINCE2 Project Management
• Problem Solving and out of the box thinking where necessary.
• Solid SQL knowledge
• Solid understanding of Information Systems and the linking between hardware and software.
• Ability to work under pressure and outside of normal hours.
• Experience with software development with .Net C# and MS SQL.
• Solid technical knowledge of Active Directory and working with a MS Windows domain environment.
• Report writing and reporting.
• Experience with current and legacy Operating systems, hardware, software and systems.

Responsibilities:

• Ensure of Users and Computers Support as per SLA Helpdesk.
• Network PLC Support and basic PLC Understanding.
• Manage IT department and IT Production resources.
• Drive system automation for all production equipment
• Design poka-yoke systems to eliminate possible defect outflow to customer (Vision Inspection system, Traceability system, Tightening system link to network)
• Ensure all IT standards and OSH act items are incorporated.
• SAP and Production ERP Support.
• Ensure IT equipment and services uptime to support Just in Sequence Production
• Monitoring and support of IT systems in production environment
• Issuing and installation of IT consumables on production lines as well as management of stock levels.
• Troubleshooting SQL queries / stored procedures and generation of SQL reports
• Ensure all systems are up to updates in terms of Latest Patches.
• Ensure all systems are compliant with TBEU and TBJ Standards.
• Ensure that all production related issues are suitably escalated and provide advanced technical support where necessary.
• Manage IT staff, including communicating expectations and performance appraisal
• Mentoring and developing staff
• Reporting to executive management with regards to system downtime and planned system changes
• Investigation of system problems and developing countermeasures
• Engaging with key stakeholders across organisation with project requirements and service requirements
• Managing service delivery to internal customers and ensure that service issues are appropriately addressed.
• Ensure all Production critical systems are backed up and operational all the time.
• Ensure change management is correctly followed for IT related activities.
• Asset management of IT equipment and definition of IT equipment lifecycles
• Management of Network including cabling and networking equipment.
• Engaging with key customer stakeholders with regards to IT systems, EDI and sales data
• Assisting with development of advanced reports and data extraction
• Identification of opportunities for automation and implementation of same time.
• Perform data checks on Sales data between Customer Self Billing and Company Internal ERP system.
• Ensure security of IT environment and compliance with group security standards
• Ensure security of data, network access and backup systems
• IT Risk Management for the company