IT Incident and Problem Specialist

Minimum requirements:

• Certificate or Diploma in computer science, information systems, or related fields
• 3 - 5 years experience in a system analysis experience

Responsibilities:

• Build working relationships across teams and functional lines in oyder to enhance work delivery, collaboration and innovation
• Develop, encourage and nurture collaborative relationships
• Compile reports that track progress and guide business to make informed decisions
• Partner with Service Delivery and Application Support teams to collaborate on continuous improvement efforts and drive stability on production environment