System Engineering Technical Specialist-2

Responsibilities:

• Drive business profitability in the context of cost management through Information technology solutions
• Increase operational efficiency and suggest solutions to enhance cost effectiveness
• Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by resolving queries fast end effective
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members by providing input to business requirements
• Provide secondly level standby and complex problem resolution by interfacing with vendor support to resolve complex application and system configurations
• Work with management to develop database strategies to support company need in effective database performance.
• Monitor changes in legislation, regulations, initiatives and relevant industry practices.
• Ensure drafting and implementation of appropriate interventions. 
• Ensure compliance with audit requirements
• Explore ways to constantly improve quality of existing services, processes and systems in order to be more efficient
• Advise management on effective applications with regards to Maintenance, Support, Man machine interfaces and Data management.
• Manage system enhancements by implementations and changes after testing. 
• Draft system definition documentation to ensure effective implementation
• Define host software products and ensure availability of Host Software
• Explore ways to constantly improve quality of existing services, processes and systems in order to be more efficient
• Manage own development to increase own competencies
• In-depth system / application knowledge obtain and sustain to maximise contribution to the role