Quality Team Leader

Minimum requirements:

• FMCG experience is essential.
• Related degree or diploma in Quality/ Packaging Technology/ Packaging
• Min 3 years experience in manufacturing/ lab environment, preferably plastics
• Demonstrated ability to lead and manage a team of Shift QC Inspectors
• Computer literacy- Proficient with Excel, Word, Microsoft Outlook (SAP advantageous)
• Good verbal and written communication skills
• Must be flexible and adaptable to change due to the dynamic production environment.
• Team player
• High attention to detail ad analytical ability
• Good logical reasoning and decision-making ability
• Passionate about Quality Customer service

Responsibilities:

• Supervision and planning of shift QC Inspectors
• Monthly Toolbox Talks with Quality Inspectors
• Ensuring QC Inspectors are trained and using the correct Test Methods and Quality Inspection Processes
• Ensuring our Products comply with the Specifications
• Ensuring all Laboratory and In-process Quality Inspection Reports are filled in and signed off and there is corrective action on any non-conforming product.
• Conduct ISIR Testing
• Ensuring Specifications, Master Samples and First Off Samples exist for all Products
• Facilitate good teamwork and communication between Quality and the Production Team Members
• Liaison with the Quality Manager on recurring non-conforming products and Concessions
• Training and Awareness of Packers on Product quality defects and issues other customer complaints arising
• Assist Production Manager with facilitating re-sorting and verification of manufacturing defects and participate, where required, in customer complaint investigations
• Verify and log weekly Customer Complaint, Customer Returns and Inter-Branch Complains on Returns Excel and in SHEQSys
• Updating Manufacturing Defect and Resorting Registers
• Alerting Quality Manager of any serious problems developing in Production
• Ensuring Quarantine Cage is updated and organised at all times
• Awareness Training of Packers on Product Quality defects and issues identified
• Participate in Internal and External Audits
• Enforce the Quality, H&S and Food safety Systems and Processes