Retail Representative

Minimum Requirements:

• Very comfortable communicating (Speaking, Reading, Writing) in English.
• A go-getter, not shy at starting a conversation with merchants and customers.
• Grade 12/High School/Matric certificate with good results in principles of Accounts, Commerce, English and Mathematics.
• A Certificate or Diploma in sales/marketing/credit management will be an added advantage but not a requirement.
• Must have access to an Android device to be used during the sales process.
• Alternatively you can finance a phone through the company.
• You will succeed in this role if you have strength or interest in being confident and enthusiastic with new customers.

Responsibilities: 

• You will be required to attend to walk-in customers in-store, perform risk assessments, meet sales and collection targets.
• Provide sales and customer support, educate each customer, ensure customers understand the loan and smartphone and generate new customer leads.
• You will report to and work together with a Merchant Business Owner (MBO) who will manage all the merchant stores. 
• As a team, you will ensure that each merchant store is serviced and all new and old customers are educated and understand the importance of repaying their smartphone loans.