Systems Administrator

Duties and Responsibilities:

• Provide information which demonstrates an understanding of the customer base and allows the marketing department to target customers for new sales.
• Build meaningful reports and obtain useful information for Google PPC which assists in driving new orders.
• Resolving premier customers technical support queries
• To provide 24/7 monitoring of company infrastructure and systems
• Analysing & troubleshooting systems
• Introducing and integrating new technologies into existing data centre environments
• Backup integrity management (Ensure availability and restorability)
• Patch management
• Adherence to security and privacy processes
• Documentation of systems and processes
• Ensure optimal system performance and optimization
• Escalations from support departments
• Inventory management, reporting any requirements and shortage to procurement team based on minimum re-order levels.

Qualifications and Experience:

• Hardware/Networking fundamentals preferably in a datacenter environment (A+/ N+) or similar diploma
• Knowledge of Hyper-V/KVM environments
• Customer support experience
• Experience in Windows and Linux server management
• Basic scripting (Bash, Powershell, Python) and cli experience
• Valid drivers license and reliable vehicle