About the job Executive Personal Assistant
JOB PURPOSE
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Ensure that the operational running of the Executive Office and all key stakeholders pertaining is managed effectively and efficiently, while exercising professionalism and confidentiality.
RESPONSIBILITIES
Stakeholder Engagement
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Contribute to stakeholder engagement through engaging with internal and external stakeholders, finding out their needs/issues/concern and reacting to these by arranging meetings and events and drafting supporting materials to promote understanding and commitment.
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Engage across all levels of the organisation, up to Board level.
Business Meetings / Events Arrangement
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Schedule appointments, make arrangements for internal and external meetings and conferences, and organise travel plans following instructions to ensure more senior colleagues or a senior executive make best use of their time.
Operations Management
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Provide operational support by performing a range of route activities using existing systems and protocols.
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Exercise discretion in carrying out activities.
Work Scheduling and Allocation
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Organise own work schedule to get the job done, coordinating with support services and assigning short-term tasks to others if necessary.
Client & Customer Management
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Help manage internal and external clients by carrying out standard activities and providing support to others.
Internal Communications
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Use the internal communications system to access specific information.
Budgeting and Costing
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Carry out simple tasks as part of the budgeting process.
Facilities
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Support others by performing a range of facilities management activities.
BEHAVIORAL COMPETENCIES
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Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.
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Ensures Accountability: Holds self and others accountable to meet commitments.
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Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
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Communicates Effectively: Develops and delivers clear communication tailored to different audiences.
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Drives Results: Consistently achieves results, even under tough circumstances.
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Manages Complexity: Makes sense of complex and contradictory information to effectively solve problems.
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Being Resilient: Rebounds from setbacks and adversity when facing difficult situations.
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Instills Trust: Gains confidence and trust of others through honesty, integrity, and authenticity.
SKILLS
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Planning and Organising
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Account/Client Management
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Verbal Communication
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Policy and Procedures
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Action Planning
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Costing and Budgeting
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Reporting
TOOLS
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MS Office (Word, Excel, PowerPoint, Outlook)
EDUCATION
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Grade 12 / SAQA Accredited Equivalent (Essential)
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Secretarial diploma (Advantageous)
EXPERIENCE
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At least 10 or more years' experience supporting executive management (Essential)