Dispatch Supervisor

Dispatch Supervisor

Responsibilities:

• Maintain workflow by motivating drivers and vehicle loading assistants to work efficiently and correctly

• Check attendance of drivers and vehicle loading assistants; report absentees promptly to the Logistics Manager

• Ensure all drivers, vehicle loading assistants, and yourself wear clean, undamaged protective clothing as per company policy

• Assist the Logistics Manager in planning daily dispatch routes and loading activities

• Source completed invoices from invoicing personnel

• Ensure all routes are documented on the trip sheet allocated to each delivery route

• Ensure all individual orders are marked off on the correct invoice copy during loading

• Ensure that drivers and vehicle loading assistants follow your instructions and perform duties as per their job descriptions

• Coordinate and control the loading of final orders

• Check products for deviations from quality standards (e.g., labels, lot or batch numbers, and packaging) before loading

• Ensure all products are correctly weighed before loading

• Maintain good housekeeping practices in the dispatch area

• Implement and maintain measures to reduce wastage and damage to stock during loading

• Ensure that temperature controls in the dispatch area and for all products being loaded are adhered to

• Train new personnel in proper loading procedures