Quality Assurance Manager

Job Description:

Grow your career with BMG Outsourcing - a leading, well-respected Australian-owned Outsourcing. Company with offices in Clark and Sydney, offering you a long-term rewarding career.

We are looking for a reliable manager of quality assurance to ensure that all external and internal requirements are met before our services meet our patients. You will be responsible for inspecting procedures and outputs. You will be responsible for identifying mistakes or non-conformity issues. A high potential quality assurance manager has solid experience in quality control. This ideal candidate is a reliable and competent professional whose approval will be necessary for the continuation of a business life cycle.

Job Qualifications

Responsibilities:

• Collaborating with cross-functional teams to manage and address quality issues.
• Developing and delivering training programs for quality awareness and improvement of skills.
• Assure the reliability and consistency of production by checking processes and final output.
• Report all malfunctions to main executives to ensure immediate action.
• Facilitate proactive solutions by collecting and analyzing quality data.
• Keep records of quality reports, statistical reviews, and relevant documentation
• Develop, implement and manage quality control measures and processes to ensure all projects meet quality specifications.
• Recognize any problems such as product defects or bugs and conduct a thorough analysis to determine the problem, especially if it reoccurs.
• Carry out employee performance evaluations and manage disciplinary procedures
• Facilitate proactive solutions by collecting and analyzing quality data.
• Performing regular audits to verify compliance with quality standards and operational guidelines.

Requirements:

• Proven experience as a quality assurance manager or relevant role
• Thorough knowledge of methodologies of quality assurance and standards
• Good knowledge of MS Office and databases
• Outstanding communication skills
• Great attention to detail and a results driven approach
• Excellent organizational and leadership abilities
• Have a positive and a can-do attitude
• Prior healthcare experience is a plus